Why Five Star Food Service Is Betting On Mobile To Improve The Micro Market Customer Experience

Emily Refermat wrote an article on Five Star’s use of connect and Pay – “Easier. Faster. Better. Those ideas are the basis of new technology and service upgrades. They also happen to be the reasons Five Star Food Service, a full line vending operation based-in Chattanooga, TN, with more than 1,000 micro markets is looking at a mobile app to increase sales and service.

“It’s called the Canteen Connect & Pay,” explained C.J. Recher, vice president of marketing for Five Star. “Customers can use their mobile device to make micro market transactions faster and more convenient.” It works similar to 365Pay, where consumers have a global market account accessible through a mobile app. The app allows customers to pay for items at the kiosk by scanning a QR code on their phone instead of entering in an email or other account identifier – saving time”

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